Magento And Zoho CRM Integration
Transform a round-the-clock e-commerce operation into an automated, highly efficient sales, fulfillment and marketing engine to support eCommerce growth efforts. Integrate all customer centric interactions and activities into one central platform
Reporting and analytics.
Key aspects of integration
Operational needs
- Organize, track, and manage your sales leads and deals
- Analyze customer interactions and take action quickly
- Improve communication between marketing, sales, and service teams
Collaborative needs
- Streamline the sales process with automated workflow
- Increase transparency and visibility into the sales pipeline
- Give the sales team the tools they need to succeed
Sales needs
- Generate and track invoices
- Monitor order statuses
- Access customer purchase history
Services
[ Automate round-the-clock e-commerce operations ]
Improve Business Flexibility and Continuity
Flexibility to pivot based on changing sales cycles or order profiles. Optimize e-Commerce – backend CRM integration with best fit integrations and intelligent process designs.
Meet and Exceed Customer Expectations
Process shipping & delivery tracking, easy returns using automated tools available within CRM. Create and analyze transactional relationships and performances to meet strategic growth plans.
Keep track of customer interaction
Coordinate interactions with customers. Identify request, categorize data source, classify and tag leads/ customer interactions and all appropriate conversion metrics.
Collect and leverage customer data
Analyze demographics, buying history and generate a complete sales profile where possible.
Key aspects of integration
Strategy:
We take a holistic approach in designing the solution considering upstream/ downstream impacts on an entire e-commerce sales process.
Data Model:
Proven logic allow us to design for maximum efficiency and outcomes.
Process Solution:
Our solution is designed to handle the complexities of local micro -fulfillment, improve performance while enabling growth by ensuring flexibility.
Who uses Magento and Zoho CRM integration?
Fit for any organization — large or small. Contact and deal management, marketing automation, data analytics, order history, invoice tracking, sales team collaboration all in a single platform.
FAQ
All your questions answered. Need more assistance? Contact us below!
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